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Jaguar Sunset Frequently Asked Questions

Your questions answered as Jaguar transitions to an all-electric future

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Jaguar Reimagined

As Jaguar plans to be an all-electric brand by 2025, we remain fully committed to supporting both current and future owners.

We understand you may have questions during this period of transition, so we have compiled key information about the changes ahead, what it means for the current Jaguar line-up, and the continued support you can expect.

Below, you will find answers to frequently asked questions about ownership, servicing, and more as Jaguar enters its new all-electric era.

What to Expect

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As Jaguar transitions to an all-electric future by 2025, there are some important changes coming.

What is the future of Jaguar?

In 2021, Jaguar announced the 'Reimagine' strategy, confirming its transformation into a fully electrified brand. The reimagined line-up will be unveiled in 2026, marking a bold new direction for the company.

What will happen to the current range of Jaguar vehicles?

From November 2024, Jaguar will stop selling new vehicles ahead of the new brand reveal later this year. While production of the current range has ceased, a selection of used and Approved Used models is available through our UK retail network.

What does this change mean for current Jaguar owners?

Jaguar remains committed to providing full support for all current owners. Our extensive network of dealerswill continue to offer servicing, honour warranty claims, and provide roadside assistance. Jaguar InControl services will also remain active, ensuring 24/7 care.

Servicing

Jaguar wheel.

Even with the changes ahead, Jaguar remains committed to providing top-quality service and support. Find out more about how we will continue to meet your servicing needs.

Will I still be able to get my Jaguar serviced by an Authorised Repairer?

Yes, Jaguar Authorised Repairers will remain operational. While our retail network may adjust slightly, you can still find service locations through our online Retailer locator.

My local Jaguar retailer has closed. Where can I get my car serviced?

If your Jaguar retailer has closed, you will have been notified of alternative service options. You can also use our online locator to find your nearest Stratstone Jaguar retailer.

Can I take my Jaguar to a Range Rover, Defender, or Discovery retailer for servicing?

Yes, our Land Rover retailers will continue to service Jaguar vehicles, honour warranty claims, and provide necessary software updates.

Ownership

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Whether you are a current Jaguar owner or thinking about extending your warranty or service plan, we are here to ensure your ownership experience is as smooth as ever.

Will my Jaguar still receive software updates?

Yes, your vehicle will continue to receive updates, including the latest anti-theft features, as they become available.

Is my warranty and service plan still valid?

Yes, all existing warranties, extended warranties, and service plans remain in place. They can be used at any retailer servicing Jaguar vehicles.

Can I still purchase an extended warranty or renew my service plan?

Extended warranties and service plan renewals are available through your local dealer.

Will parts and accessories still be available for my Jaguar?

Yes, parts and accessories will continue to be available through our retail network. Contact your local Stratstone Jaguar retailer for more details.

We are here to help

As Jaguar embarks on a new journey towards an all-electric future, our commitment to supporting you remains as strong as ever.

If you have any further questions or need assistance, feel free to reach out to your local Stratstone Jaguar retailer where our friendly associates will be on hand to support you through this transition.

 

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