At Stratstone we aim to deliver an outstanding customer experience at each and every dealership you visit, from our customers’ initial enquiry right through to comprehensive aftersales care.
Every member of our Stratstone team takes customer satisfaction very seriously and we pride ourselves on the quality of service we provide our customers.
I Need To Raise An Issue
Got a query or need help with anything? The easiest and quickest way to resolve an issue would be to get in touch with the team member or dealership you have been dealing with.
Contact Your Stratstone Dealer
I Need To Make A Complaint
In the event that the dealership team are unable to resolve your concern to your complete satisfaction, you may wish to speak to our Customer Services team.
The best and most efficient way to contact them is to follow the button below.
Contact Stratstone Customer Service
You can also call our team on 03333 238157.
When handling complaints, our highly trained team follow a four-stage process:
Firstly, we'll listen carefully to your concern and ask for any information we need.
We'll talk with you and our team members to investigate how this happened.
We'll work with you to agree and action plan to make things right.
We'll let you know the outcome of your complaint or issue.