bmw service

BMW Approved Servicing, MOT & Repairs

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BMW Service - Online Service Booking Reservation System

At Stratstone we are continuously looking at ways to improve our BMW Customers experience and will soon have the pleasure in introducing our latest system enhancement allowing you to make a Service, M.O.T or Maintenance booking appointment online!
Designed to help streamline the current booking process, our new system is quick and easy to use, and will enable you to arrange a Service or MOT booking at a time that is convenient to you; 24 hours a day, 7 days a week and without the need to speak to a member of our BMW reservation team.
Once your online reservation has been placed you will receive an e-mail confirmation detailing your exacting requirements, and from this point on all that is left is for our BMW Service team to welcome you into our Dealership. 
Alternatively, contact our team on 0844 5564822 and we will respond to your enquiry immediately.

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Conditional Based Servicing (C.B.S) - BMW Servicing Explained

Condition Based Service (CBS) was first introduced with the BMW 7 Series and is an evolution of the service interval indicator that has featured on other models in the BMW range.
All current models are equipped with the CBS system except for X3 and Z4.
The CBS system is at the forefront of service innovation, and for this reason we want to ensure that you understand its principles and benefits.

CBS - How it works....

  • CBS employs sensors to monitor the condition of worn parts and to ascertain the extent to which servicing is necessary
  • A microchip in the vehicle's remote control in the key saves the data along with other general information such as the odometer reading and the vehicle identification number.
  • BMW Service uses a device known as a Key Reader to download this information from the vehicle's key.

Maintenance is not necessary until such times as wear progresses to defined limits. This flexibility in defining maintenance intervals and the scope of maintenance work required means that only those components that the sensors show to be due for maintenance are serviced. In essence, this system allows each service to be tailored to the requirements of each and every BMW.

BMW Vehicle Health Check

At Stratstone all BMW vehicles visiting one of our BMW Authorised workshops receive a complimentary Vehicle Health Check, this is offered to ensure that your BMW is running in good order and as BMW’s engineers intended. At Stratstone BMW we take that responsibility and your safety very seriously and therefore ensure our technicians carry out a visual inspection of the following areas of your BMW on any visit you have to us giving you continued and assured peace of mind.

Vehicle Health Check Traffic Light System:

Green Light- This item is in good condition.

Amber Warning- This item will need to be re-inspected before your next scheduled service, but it is not absolutely essential for you to complete this repair today.

Red Warning- We recommend that this item is repaired as a matter of urgency.

Our Vehicle Health Check Includes:

  • Coolant level and anti-freeze strength
  • Condition of coolant hoses
  • Condition and adjustment of drive belts
  • Condition and security of exhaust system
  • Visual condition check and measurement of brake pads, discs
  • Condition and security of brake hoses
  • Operation and adjustment of handbrake
  • Condition of battery using BMW tester
  • All internal instruments and controls
  • Condition and security of steering and suspension
  • Air conditioning effective?
  • Adjustment of windscreen washers and washer fluid level
  • Condition and security of wiper blades
  • Engine oil level
  • Clutch & Brake fluid level
  • Power steering System
  • Adjustment of tyre pressures incl. spare
  • Operation of all exterior lights

Low Cost BMW Services Plans

Inflation Proof Servicing – Guaranteed Cost – Guaranteed Professional Servicing without compromise

  • BMW Service Inclusive - Peace of mind whichever option you choose.
  • BMW Service costs can now be covered by an inflation-proof, single, one-off, advance payment ensuring you have both driving pleasure and peace of mind in one.
  • BMW Service Inclusive runs for 5 years from date of vehicle registration and can be registered any time up to your BMW's first service.

Should your Vehicle be outside of its first Service, worry not, our Stratstone BMW Service plan will assist you and covers two years and up to 50,000 miles. We have a service plan for you irrespective of your mileage and driving patters that will protect your investment and ensure your BMW is serviced at inflation proof prices by the engineers who know your BMW intricately.

  • BMW Service Inclusive Registered 0-2 years
  • Stratstone BMW Service Plan 2 year plus
Terms and conditions apply
Service Plan
This symbol represents the overall status of the vehicle assessed by CBS.

In the 1 Series and new 3 Series models, you can manually gain access to further detail on the service status of your BMW via navigating the left indicator.

We hope you found our guide useful; however should you have any questions or wish to check to see if you’re BMW has a Service requirement then please do not hesitate to contact a member of our team.
BMW servicing symbols.
Technician servicing a BMW.

BMW Authorised Workshop

Our network of Approved BMW Authorised Workshops, offer an unrivalled experience in all aspects of BMW Servicing and maintenance. Our Authorised workshops are equipped with the latest technology and precision engineering that only a BMW Authorised workshop has access to of which meet the exacting standards required by BMW.

This means there is no facility better equipped than a Stratstone BMW Dealership to ensure your BMW Is in the best of care no matter what you need us for.
In addition our Factory trained BMW Aftersales team members and BMW Technicians have unrivalled experience, brand knowledge and the commitment and passion to ensure your BMW experience with us enhances the reason you choose BMW.
What’s more all our BMW Trained team use state-of-the-art equipment in up-to-date workshop environments. On top of the assurance that only BMW Qualified technicians will be entrusted to work on your BMW, there are additional benefits to using a BMW Authorised Workshop for all your future Service requirements. 

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BMW dials.

MOT Testing

At Stratstone We Will Ensure You Sail Through Your MOT Test.
Cut down on worry and expense thanks to BMW MOT Protect. If your BMW´s first MOT is on the horizon, BMW MOT Protect will help you cruise through it without a care in the world.
In the unlikely event that your car does fail its MOT test, you won´t have to splash out as repairs, replacements and labour are covered on a long list of key items from electrical and lighting equipment to steering and suspension. Any issues will be addressed promptly and completely free of charge so you can land your MOT certificate with the minimum of fuss.
Should your BMW be approaching four years plus your BMW now requires an annual MOT inspection and out Stratstone technicians are on hand to assist. It's a standard inspection of over 150 safety-related and emission systems, including lights, steering, brakes and suspension. And thanks to BMW's engineering standards, passing should be a formality.
But there's always a chance that something could have been damaged without you realising it. The official MOT test is a useful annual safety check - and your local Stratstone team are the ideal people to take care of the test and any repair work. Should in the unlikely event your BMW require any essential repair work our Stratstone Price Guarantee will give you the peace of mind you will not find the same BMW repair for less.
Our specialised BMW training and only use of Genuine BMW Parts to replace like-for-like, if necessary. Once your vehicle has been tested you will receive the official VT20 certificate which is your receipt for the MOT test and shows the information that will be held on the MOT database. If your vehicle should require any recommended additional work this will be listed on the advisory notice of the VT32 document.

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Price Guarantee.

5 Day Price Guarantee 

At Stratstone BMW Our team are committed to ensuring that in the unlikely event your BMW requires Service or Maintenance work that our price quoted will be for Genuine BMW Parts of which are of superior quality and designed to operate with your BMW.
Just look for the signature on all our Genuine BMW Parts to retain your BMW's unique form and function, inside and out. A lot of thought and expertise goes into every one of 20,000 components that typically make up your vehicle to ensure that you receive the best quality and performance.
As our repairs offer such guarantee of reliability and quality we also offer our price guarantee* and will guarantee to be lower priced for any like for like repair. You can therefore put your trust in us that any price we pass on to you will come with the guarantee and peace of mind that you have not compromised on your BMW and have paid a very reasonable price for work undertaken.

BMW Vehicle Technician looking at vehicle aftersales.

BMW Approved Body Repairs

We've all had them: those heart-sinking moments when we first see the damage. Whether it's the scratch that appeared in the supermarket car park, the dent from that stray golf ball or the result of a bigger accident, any imperfection to your BMW is distressing.
Thankfully, every BMW Approved Bodyshop prides itself on returning your car to its original condition, whatever the damage. Below are examples of work that a BMW Approved Bodyshop can undertake.

Major repair – Simply Call BMW Accident Repair Service Direct On – 0800 777 111
In the unfortunate event of an accident to your vehicle, our BMW Approved Bodyshops will ensure your BMW is repaired to the highest quality finish. You may find yourself under pressure from your insurance company to use an Insurance Approved Bodyshop of their choice. However, Insurance Approved Bodyshops may not use Genuine BMW Parts and Approved BMW repair techniques, which is why you should insist that your BMW is repaired only by a BMW Approved Bodyshop.
BMW Approved Bodyshops can be trusted to repair your vehicle to its original Euro NCAP safety ratings by working to BMW Approved standards, using only Genuine BMW Parts and Materials. Furthermore, our highly trained BMW Technicians only use the latest repair techniques including specialist alignment jigs, welding equipment and paint ovens designed to operate within BMW strict tolerances.


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Accident Recovery Service


BMW Accident Recovery
0800 777 111
All BMW drivers, regardless of the age or model of their car, can now benefit from complimentary BMW Accident Recovery. So, if you’re in an accident and your car can not be driven, simply call the free-phone number below and we’ll come and take you to your nearest BMW Approved Bodyshop, regardless of whether it’s your fault or not. Here one of our highly trained technicians will assess the level of damage and, with your consent, can have your BMW repaired and back on the road in no time. Most insurers allow you to specify where your BMW is repaired, even if they run an approved repairer scheme. By using a BMW Approved Bodyshop you can rest assured that your car is in the best possible care. Ask your dealer for more information.
If you are in an accident, remember:

  • Turn on your hazard lights and set up the warning triangle
  • Make sure you are as visible as possible
  • Swap details with third parties
  • Call 0800 777 111 and give your details to our team
  • Try not to worry. As long as you are OK, we’ll make sure your BMW is too