Dealer Locator
Please enter a valid postcode
Home » Mercedes-Benz » Servicing

My Service

At Mercedes-Benz we believe you should have choice, flexibility and value for money when bringing your car in for a service, that’s why we’ve introduced My Service. Our four options: Express, Drop & Go, Collect and Drive have been designed so that you can choose the service most convenient for you, all backed by the Stratstone Mercedes-Benz 5 Day Price Guarantee*

In this section you can find out more about My Service so you can decide which option is right for you. Once you’ve decided, you can visit our online quotation and booking facility 24/7 that enables you to personalise and book your service. You will also be able to pay for your service online and in doing so receive a discount.

Alternatively, contact our team on customerexperience@stratstone.com or call 03333 239 209 and we will respond to your enquiry immediately.

Book My Service

Find the My Service for You

  • Book an Express appointment and your Mercedes-Benz will be fully serviced through our priority fast lane including a complimentary Visual Health Check and wash, with your keys returned to you in just 1.5 hours. All while you wait in our lounge.

  • Choose Drop & Go to keep the servicing cost down while the high quality service remains the same. Just choose a convenient day to drop off your car and our trained technicians will give your Mercedes-Benz the expert service it deserves.

  • We'll collect your car from your home or work between 8am and 11am and return it when your service is complete by 6pm the same day, leaving you the carry on your day hassle free. We aim to confirm the collection details 24h prior to the appointment.

  • Take advantage of a fully insured loan car. Select a fixed appointment between 8am and 11am to drop your car off and we’ll keep you on the move while we're taking care of your service. We'll keep you updated on the progress throughout the day.

Winter Health Check - just £29.99

Ensure your Mercedes-Benz is ready for the winter roads ahead with a Winter Health Check for just £29.99.Your Winter Health Check includes a full inspection of your car's key features, including lights, fluid levels, brakes, tyres, battery and cooling systems, all by our specially trained technicians. You'll also receive a complimentary car wash and vacuum, and a free Mercedes-Benz gift.

Contact your nearest Stratstone Mercedes-Benz dealership, email customerexperience@stratstone.com or call 0333 323 9209 to book.

Terms & Conditions: Offers ends 29 February 2020. Excludes AMG models. Fluid top ups to 0.5L. No cash alternative. Free gift only available after the visual health check has taken place and subject to availability. One Winter Health Check per vehicle. Mercedes-Benz Cars UK Limited have a right to withdraw the offer at any time.

mercedes benz

Mercedes-Benz Wheel Alignment Check

Now is the perfect time to check your vehicle's wheels so they are set to the optimum position to ensure even tyre wear during winter.

Incorrect wheel alignment can be caused by hitting a kerb, driving into a pothole in the road or by excessive wear to steering or suspension components. Poorly aligned suspension can lead to premature tyre wear than can even affect the handling and safety of your vehicle as well as decreased fuel efficiency.

For £39.95 your Mercedes-Benz will receive:

  • Tracking check
  • Suspension visual inspection
  • Steering visual inspection
  • Tyre condition and pressure check
  • Underside inspection
  • Visual inspection of road wheels

Book your Mercedes-Benz in today at your local Stratstone Mercedes-Benz*. This offers runs until the 31st December 2019.

*Exclusions: The following Mercedes Benz Stratstone retailers are not taking part in the promotion: Hamilton, Skipton and Wakefield. Not valid for smart cars.

Technician inspecting Mercedes-Benz wheels.

Express Servicing

Do you need your Mercedes-Benz servicing quickly? Choose Stratstone's Mercedes-Benz Express Service to get the job finished in half the time.

We understand that sometimes, servicing can take up too much of our customers' day. For this reason, we have introduced Express Servicing at Stratstone Mercedes-Benz. Rather than just one technician working on the job, our customers have the option to choose two, which makes the service twice as fast.

Mercedes-Benz Servicing

Keep your car running the way our engineers intended, with regular servicing at a Mercedes-Benz Retailer. Our expert technicians maintain your car's optimum performance, comfort and safety.

Our car servicing programmes include:

  • Fixed Price Repairs
  • Fixed Price Servicing
  • Service Care

At a Mercedes-Benz Retailer your car service and repairs are carried out by manufactured trained technicians, using Mercedes-Benz Genuine Parts.

When your Mercedes-Benz service is carried out at a Retailer and is completed to the manufactured guidelines, your complimentary Roadside Assistance cover is renewed until the next service is due.

Book Now

Mercedes-Benz Servicing

Mercedes-Benz Repairs

Quick, easy and inexpensive car repairs.

Whether you need a larger repair, like a new body panel or have a smaller problem that needs fixing like an annoying scratch on a door, you can trust Mercedes-Benz Retailers to take care of all your car repairs.

Our range of options offer convenient, affordable repairs for your Mercedes-Benz:

  • SMART repairs: A quick and easy way to take care of minor damage
  • Body repairs: Our body shops will take care of all your body repairs to the highest standards
  • Fixed Price Repairs: Know exactly what you're going to pay before the repair is undertaken

Mercedes-Benz Repairs

MOT


Once your car has reached 3 years old, you are required by law to have a MOT test carried out every year.

By taking your car to a Mercedes-Benz Retailer, you can be sure that all work is carried out by a trained Mercedes-Benz technician.
 
During the MOT (Ministry of Transport) test, an approved tester checks that your car meets minimum acceptable road safety and environmental standards.  The MOT tester checks a wide range of your car’s components, including vehicle structure, exhaust emissions, seat belts, doors, mirrors, brakes, lights, wipers, washers and your windscreen.

Book Now

Mercedes-Benz MOT

FAQs

What will I get with a Mercedes-Benz service?

Your Mercedes-Benz Retailer will perform a full 'A' or 'B' car service, according to our guidelines.
 
Parts are only changed when scheduled for replacement, and we give you written confirmation of all work carried out.

The benefits of having your car serviced at a Mercedes-Benz Retailer include:

  • Convenient car servicing
    We make car servicing more convenient. You can leave your car with us, or you can wait in the lounge area while we service your Mercedes-Benz. Or we can collect your vehicle from you, and deliver it after the service.
  • Personal attention
    One of our Service Team Managers will make sure that your Mercedes-Benz service runs smoothly, and advise you about any parts or work required.
  • Honest pricing
    With our Fixed Price Repairs and Servicing you know exactly how much your service will cost before we start.
  • Free vehicle health check
    Visit your Mercedes-Benz Retailer for free advice on vehicle maintenance issues such as tyre pressure, driving styles and fluid levels. You can also find information in the Car Care section of this website.

How much does a Mercedes-Benz service cost?

When you bring your vehicle to a Mercedes-Benz Retailer for a service, we give you a fixed price so you know exactly how much the service will cost before any work is carried out.
 
Because we fix the price of our services, you get Mercedes-Benz service costs that make sense, year after year. Plus you can rest assured that the service will be carried out by Mercedes-Benz trained technicians using Mercedes-Benz Genuine Parts.
 
When extended service items such as spark plugs and fuel filters must be replaced to comply with the manufacturers replacement schedule, these will be quoted and invoiced separately.


How much does a Mercedes-Benz service plan cost?


Mercedes-Benz Service Care is the easiest way to manage your service costs. By making a small monthly payment, you can spread the cost of essential services.

Prices start at just £29* a month. That’s less than £1 a day, so servicing your car could cost less than your daily cup of coffee.

We guarantee the price of parts and labour for up to four services. This includes any recommended parts replacements such as brake fluid, spark plugs, fuel filter, air filter and screen wash.

You can arrange your services at any Mercedes-Benz Retailer in the UK, where our Mercedes-Benz-trained technicians use Genuine Parts that come with two years unlimited mileage warranty.

*Based on A-Class Manual over 12 months old

Stratstone Mercedes-Benz

*Stratstone Mercedes-Benz 5 Day Price Guarantee. If you can find an identical service or repair at a competitor business within a 15 mile radius outside the Stratstone Group, or an identical tyre from Kwik Fit for less, within 5 days of the date of your service invoice, we will refund the difference in price. Competitor tyre price must include fitting, valve, balancing and disposal. Claims submitted under the Price Guarantee must be accompanied by a genuine written quotation from the competitor business. Retail customers only.

Chat Now