Vehicle Sales Terms and Conditions

1. DEFINITIONS AND INTERPRETATION

In these terms unless the context requires otherwise:

"Accessory" means an extra or accessory detailed in the Order;

"Allowance" means the amount specified on the Order as allowed by the Seller against a Part Exchange Vehicle;

"Authorised Representative" means the Head of Business or a Centre Principle of the Seller;

"Completion" means the completion of the transaction, comprising the Seller’s delivery of the Vehicle, and the Customer delivering the Part Exchange Vehicle in accordance with clauses 9.3 and 9.5;

"Contract" means the contract for the sale and purchase of the Vehicle;

"Customer" means the person, firm or company placing the Order;

"Encumbrance" includes (without limitation) any interest or equity of any person, any mortgage, pledge, lien, assignment, hypothecation, security interest, title retention or any other security obligation or any agreement or obligation to create any of the foregoing;

"Estimated Delivery Date" means the estimated delivery date (if any) specified on the Order;

"Manufacturer" means the manufacturer of the Vehicle;

"Order" means the order set out overleaf for the purchase of the Vehicle;

"Part Exchange Vehicle" means the used vehicle (if any) offered by the Customer in part exchange for the Vehicle, details of which appear on the Order under the heading "Part Exchange Vehicle" or similar;

"Purchase Price" means the price for the Vehicle (including, where applicable, Accessories, road fund licence, delivery, warranty, insurance, fuel, car tax and value added tax) current at the date of the Order;

"Seller" means the seller named overleaf and includes its successors and assigns; and

"Vehicle" means the motor vehicle and any parts, accessories and extras detailed in the Order (subject to clauses 5.4 and 5.5).

Headings are for convenience only and do not affect the construction of the Contract; the masculine shall include all genders and the singular shall include the plural; any reference to statutory provisions is a reference to such statutory provisions as amended or re-enacted from time to time.

These terms together with the terms set out on the Order are the only terms of the Contract. No variation to the Contract is effective unless agreed in writing by an Authorised Representative of the Seller.

2. FORMATION OF CONTRACT

2.1 The Order is the Customer’s offer to purchase the Vehicle upon these terms. The Contract is formed upon the Seller accepting that offer by an authorised representative of the Seller signing and dating the Order.

2.2 The Contract is personal to the Customer, who shall not assign the benefit of the Contract without the prior written consent of an Authorised Representative of the Seller.

2.3 The Contract may not be supplemented, interpreted, amended, varied or modified except in writing signed by the Authorised Representative of the Seller in writing.

3. CANCELLATION

3.1 Unless entitled to do so under clause 3.2, clause 4.5, clause 5.3 or clause 14, the Customer may not cancel the Contract without the prior written agreement of an authorised representative. If the Customer seeks to cancel the Contract in any other manner, the Seller may (without prejudice to its other rights and remedies) retain from any deposit paid an amount equal to any costs and/or expenses incurred or likely to be incurred by the Seller in connection with the Vehicle, the Contract and/or the cancellation of the Contract. If the Customer cancels under clauses 3.2, 4.5, 5.3 or 14 the Seller shall return to the Customer any deposit paid and thereafter shall have no further liability to the Customer under the Contract or otherwise. If the losses the Seller has suffered exceed the deposit paid then the Customer shall be liable to the Seller for the excess amount.

3.2 If the Vehicle is purchased at a distance within the meaning of The Consumer Contracts (Information Cancellation and Additional Charges) Regulations 2013, the Customer may, within 14 days of delivery, cancel the Contract and require the Seller to refund the Purchase Price. In this instance, the Customer must keep the Vehicle in a reasonable condition and return the Vehicle back to the Seller at the address shown on the invoice, without undue delay and in any event not later than 14 days after the day on which the Customer communicates the Customer’s cancellation of the Contract to the Seller. This deadline is met if the Customer sends back the Goods before the period of 14 days has expired.

3.3 Where the Customer fails to return the Vehicle to the Seller, the Seller may make a charge for the cost of recovering the Vehicle from the Customer, any costs involved with recovery of the Vehicle may be deducted from any sum that the Seller will reimburse to the Customer.

3.4 The Customer is liable for any diminished value of the Vehicle resulting from the handling of the Vehicle other than what is necessary to establish the nature, characteristics and functioning of the Vehicle. The Seller shall view any alteration, modification or personalisation of the Vehicle or driving for in excess of 100 miles as going beyond what is necessary to establish to nature, characteristics and functioning of the Vehicle.

3.5 The rights of cancellation in this clause 3 do not apply where the Vehicle has been built to the Customer’s customised specification or has been personalised for the Customer. Where the Customer has part exchanged a vehicle to the Seller as part of any transaction to which this clause 3 applies, the provisions of clause 9 shall also apply.

4. DELIVERY

4.1 Unless otherwise specifically agreed in writing ‘delivery’ means the Seller making the Vehicle available at the Seller’s premises for collection by the Customer. Risk in the Vehicle shall pass on receipt of the Purchase Price has been paid in cleared funds.

4.2 The Estimated Delivery Date is an estimate only. Time of delivery is not of the essence of the Contract. The Seller shall endeavour to deliver the Vehicle by the Estimated Delivery Date but shall not be liable for any loss, damage or delay occasioned by failure to deliver on the Estimated Delivery Date.

4.3 As soon as the Vehicle is ready for delivery, the Seller shall inform the Customer who shall then have seven (7) days in which to pay the Purchase Price (less the Allowance, if any) and take delivery of the Vehicle.

4.4 The Customer shall not be entitled to take delivery of the Vehicle unless the Purchase Price has been paid in full in cleared funds, and if he fails to pay, the Seller shall be entitled to treat the Contract as repudiated by the Customer. Until the Contract is so terminated the Seller may, at its option, either store the Vehicle itself or have it stored by third parties on such terms as the Seller in its absolute discretion thinks fit. The cost of storage and any additional transportation will be added to and form part of the Purchase Price. If the Seller treats the Contract as repudiated by the Customer, the Seller may (without prejudice to its other rights and remedies under the Contract) retain any deposit paid by the Customer and sell the Vehicle and retain the proceeds of the sale. Release of the Vehicle by the Seller to the Customer is not confirmation by the Seller that the Purchase Price has been paid in full.

4.5 If the Seller fails to deliver the Vehicle within sixty (60) days after the Estimated Delivery Date, the Customer may give seven (7) days’ notice to the Seller requiring delivery. Failing such delivery, the Customer may cancel the Contract. If the Vehicle is a new vehicle, the Seller may at any time cancel the Contract if the Manufacturer ceases to make that type of vehicle.

4.6 All overseas purchases will be delivered EX Works (EXW) from our premises. The Customer is responsible for all costs and risks associated with the transporting of the Vehicle from our premises to the final destination.

4.7 The Customer shall be responsible for arranging and paying for all onward transportation costs, including but not limited to shipping, freight, insurance and any import/export taxes.

5. PRICE AND PRICE VARIATION

5.1 The Seller reserves the right to vary the Purchase Price by any amount attributable to a variation in the cost or rate of road fund licence, car tax, import duty, value added tax or other tax or duty between the date of the Order and the date of delivery and the Customer shall be bound to pay the price as so varied.

5.2 If before the date of delivery a change occurs in the Manufacturer’s price for the Vehicle or any Accessory, the Seller shall notify the Customer:

5.2(a) if a price increase, of the amount of any such increase the Seller intends to pass on to the Customer by increasing the Purchase Price; or

5.2(b) if a price reduction, the amount by which the Seller intends to reduce the Purchase Price (or that no reduction is intended).

5.3 The Customer may cancel the Contract:

5.3(a) within fourteen (14) days after the date of a notice under clause 5.2(a); or

5.3(b) within fourteen (14) days after the date of a notice under clause 5.2(b) if the amount by which the Seller intends to reduce the Purchase Price, as stated in such notice, is less than the amount of the reduction in the Manufacturer’s price.

5.4 If the Seller is unable to supply any Accessory (of whatever nature) the Seller may at its option either:

5.4(a) substitute a reasonable equivalent; or

5.4(b) delete the Accessory from the Order and reduce the Purchase Price by an amount equal to the price of the Accessory in question.

5.5 The Seller’s inability to supply an Accessory shall not constitute a breach of contract or entitle the Customer to repudiate the Contract or reject the Vehicle.

5.6 The Seller shall be entitled to cancel an order where it is identified that there has been a pricing error. Except for refunding the deposit amount or any other payments made, the Seller shall not have any further liability to the Customer.

6. METHOD OF PAYMENT

6.1 Unless otherwise agreed by the Seller (and in all cases other than a sale via a finance company pursuant to clause 8), the Customer shall pay the Purchase Price in cleared funds by secure Open Banking Payment Link, or by bank transfer. Credit and debit card payments are not acceptable unless they are specifically agreed by an authorised representative of the Seller and are within the Seller's sales payment card limits.

6.2 Payment by cheque is not an acceptable form of payment and is not accepted by the Seller.

6.3 An agreement to accept payment on credit terms shall be effective only if in writing and signed by an authorised representative. Any agreed credit period shall commence from date of delivery of the Vehicle and unless otherwise specified shall be seven (7) days.

6.4 The Seller reserves the right at any time prior to payment to request bank or any other references as to the Customer’s financial status. Failing receipt of satisfactory references the Seller may withdraw any agreement to receive payment otherwise than in cash on delivery.

6.5 Interest will be charged to the Customer on all amounts remaining outstanding and unpaid after the due date for payment and/or on all sums due by way of damages for breach of the Contract at the rate of 2% per annum above the base rate of Bank of England from time to time in force and shall be calculated and accrue on a day to day basis from the date on which payment fell due until payment in full has been received by the Seller (whether made before or after judgement has been obtained). If no specific date for payment is set out in the Contract and credit terms have not been agreed the due date for payment shall be deemed to be the earlier of:

6.5(a) the date of delivery of the Vehicle; and

6.5(b) the date which is ten (10) days after notice from the Seller to the Customer that the Vehicle is ready for delivery.

6.6 Normally, amounts received from the Customer shall be applied in payment of the oldest debt but the Seller may at any time in its absolute discretion appropriate any payment it receives to such outstanding debt as the Seller thinks fit, notwithstanding any purported appropriation to the contrary by the Customer.

7. OWNERSHIP AND RISK

7.1 Notwithstanding delivery of the vehicle to the Customer or the passing of risk, legal and beneficial title to the vehicle shall remain with Seller until the Seller has received payment in full, in cleared funds, of the price of the vehicle and any other sums due from the Customer under the contract.

7.2 Until title to the vehicle passes to the Customer:

7.2(a) the Customer shall hold the vehicle as bailee for the Seller;

7.2(b) the Customer shall ensure the vehicle is properly stored, protected, maintained in a satisfactory condition, fully insured for its full replacement value, and clearly identified as the property of the Seller;

7.2(c) the Customer shall not sell, charge, pledge, dispose of, or use the vehicle as security for any indebtedness or otherwise deal with the vehicle in any way inconsistent with the Seller’s ownership;

7.2(d) if the Customer does so, all monies owed by the Customer to the Seller shall become immediately due and payable, without prejudice to any other rights or remedies available to the Seller.

7.3 If the Customer fails to make payment in full when due, or if the Seller reasonably believes that the Customer intends to sell or otherwise deal with the vehicle contrary to this clause, the Seller shall be entitled, at any time, to require the Customer to return the vehicle.

7.4 If the Customer fails to do so immediately upon request, the Seller (or its authorised agents) shall be entitled to enter upon any premises of the Customer or any third party where the vehicle is stored and recover it without notice or liability. The Customer shall indemnify the Seller for any costs incurred in doing so.

7.5 Any breach by the Customer of this clause shall entitle the Seller, without prejudice to any other right or remedy, to terminate the contract with immediate effect and to treat all outstanding sums as immediately due and payable. The repossession of the Vehicle by the Seller in accordance with this clause shall be without prejudice to all or any of the Seller’s rights or remedies against the Customer.

8. FINANCE ARRANGEMENTS

8.1 The Customer may, after signing the Order, arrange for a finance company to fund the purchase of the Vehicle from the Seller for the Purchase Price. Where the Customer uses such a finance company, the identity of the Customer shall not change and the Seller will invoice the Customer. The Customer may request that the Seller receives the Purchase Price, or part thereof, directly from the finance company and provide reasonable assistance to the Customer (without providing advice on any such financing) in their purchase of the Vehicle using funding the Customer has arranged.

9. PART EXCHANGE VEHICLE

9.1 The provisions of this clause 9 shall apply if the Customer has proffered a Part Exchange Vehicle. Where the Seller agrees to allow part of the Purchase Price to be discharged by the Customer’s delivering to the Seller the Part Exchange Vehicle, the Allowance is given and received and the Part Exchange Vehicle is delivered and accepted as part of the Contract (and not as a separate contract between the Customer and the Seller) on the conditions set out in clauses 9.2 to 9.7 (both inclusive).

9.2 The Customer passes to the Seller good title to the Part Exchange Vehicle either:

9.2(a) free from Encumbrances; or

9.2(b) if there are Encumbrances on the Part Exchange Vehicle but all are capable of cash settlement by payment of an amount not exceeding the Allowance, instead of applying the whole of the Allowance towards payment of the Purchase Price, the Seller will apply the Allowance or part of it as applicable towards settlement of any obligations to third parties in respect of the Part Exchange Vehicle which are capable of cash settlement, payment to any such interested third parties to be made after the Seller has received the Part Exchange Vehicle and made delivery of the Vehicle to the Customer.

9.3 The Customer represents and warrants as at the date of delivery of the Part Exchange Vehicle is in the same condition (subject only to fair wear and tear and reasonable increase in mileage) on delivery to the Seller as represented to the Seller or (where applicable) as it was when the Seller examined it before agreeing the Part Exchange Vehicle.

9.4 Risk in and title to the Part Exchange Vehicle shall pass to the Seller on delivery.

9.5 Without prejudice to clause 9.3 the Customer shall deliver the Part Exchange Vehicle to the Seller within seven (7) days of notice to the Customer that the Vehicle is ready for collection.

9.6 The Seller cannot guarantee the valuation of your Part Exchange Vehicle for longer than 30 days from the date on which the Customer first received the valuation from the Seller and the valuation of the Part Exchange Vehicle may be revised if the Part Exchange Vehicle has not been sold and delivered to the Seller prior to the end of this 30 day period.

9.7 If any of clauses 9.2 to 9.6 (both inclusive) are not fulfilled the Seller shall be discharged from any obligation to purchase the Part Exchange Vehicle or to make the Allowance and the Customer shall discharge the Purchase Price in full in cash.

9.8 If the Seller agrees to accept the cancellation of Contract and return of the Vehicle for any reason after the Customer has taken delivery of the Vehicle, and the transaction included a Part Exchange Vehicle, the Seller will at its discretion either pay the Customer the agreed part-exchange value (less sums referred to below) as part of the cancellation settlement or, if reasonably practicable, return the Part Exchange Vehicle to the Customer.

9.9 If the Seller agrees to return the Part Exchanged Vehicle to the Customer as part of any reimbursement properly due to the Customer, the Customer agrees to pay to the Seller all reasonable costs that the Seller may have incurred in relation to the preparation, maintenance, repair or improvement of the Part Exchange Vehicle since taking possession of it from the Customer.

10. USED VEHICLES

10.1 If the Vehicle is a used vehicle, the Vehicle is sold:

10.1(a) subject to any defects which the Seller has drawn to the Customer’s attention prior to the Customer placing the Order; and,

10.1(b) subject to any defects which the Customer discovered or ought to have discovered upon examining the Vehicle prior to placing the Order (irrespective of whether the Customer has carried out such examination) and in that regard the Customer acknowledges that he has been afforded the opportunity to examine the Vehicle (including but not limited to the condition of the tyres, bodywork, paintwork, glass, interior trim, upholstery and overall condition of the Vehicle) in relation to its age and have determined that the Vehicle is of satisfactory condition and quality and fitness for its purpose.

11. WARRANTY AND PRODUCER DETAILS

11.1 If it is a new vehicle, the Vehicle is sold with the benefit of the Manufacturer’s warranty, the terms of which are specified in the service record and warranty booklet or other similar documentation issued from time to time by the Manufacturer, copies of which are available for inspection at the Seller’s premises. The benefit of such warranty is in addition to any statutorily implied warranty on the part of the Seller. Except where the Vehicle is delivered to the order of a finance company pursuant to clause 8, the Seller shall supply to the Customer a copy of the warranty terms on delivery of the Vehicle.

11.2 Unless otherwise specified by notice to the Customer, the producer of the Vehicle (for the purposes of Section 2 of the Consumer Protection Act 1987) is the Manufacturer.

12. LIMITS OF LIABILITY

12.1 The Vehicle is sold strictly on the condition that the Customer has inspected the Vehicle and has satisfied himself of its suitability for his purposes and of its satisfactory quality. The Customer acknowledges that specifications and details in any catalogue, and forecasts of performance, are approximate only, and that such specifications and details and forecasts and representations made by the Seller to the Customer do not form part of this Contract and in respect of such specifications, details, forecasts and representations the Seller shall be under no liability nor shall the Customer be entitled to any remedy under the provisions of the Misrepresentation Act 1967.

12.2 The Seller’s total liability for the aggregate claims of the Customer arising out of a single act or default of the Seller (whether due to the Seller’s negligence or otherwise) shall not exceed the Purchase Price.

12.3 In no event shall the Seller be liable to the Customer for any lost profits or special, exemplary, consequential or punitive damages, even if informed of the possibility of such damages. Nothing in this Contract shall be construed as limiting or excluding any liability of the Seller which may not by law be excluded.

12.4 Except where the Customer is buying as a consumer, the Seller shall have no liability for selection, inspection or any warranty about the quality, fitness, specifications or description of the Vehicle, and the Customer agrees that all such representations, conditions and warranties, whether express or implied by law, are excluded.

13. RESTRICTION ON RESALE

13.1 The Customer agrees that they are purchasing the vehicle for personal or internal business use and not for the purpose of resale.

13.2 The Customer shall not sell, offer to sell, or otherwise transfer ownership of the vehicle to any third party within 12 months of the date of purchase without the prior written consent of the Seller.

13.3 If the Seller becomes aware, either before or after completion of the sale, that:

13.3(a) the Customer intends to resell the vehicle within 12 months of purchase; or

13.3(b) the Customer has previously purchased a vehicle from the Seller and resold it within 12 months of that purchase,

then the Seller reserves the right to:

13.3(c) terminate the agreement immediately without liability; and/or

13.3(d) refuse to complete the sale or cancel any outstanding order.

13.4 In the event of a breach of this clause, the Seller reserves the right to cancel the order or refuse to transact with the Customer in future. Where such resale causes the Seller to incur losses (including, but not limited to, any penalties or charges imposed by the manufacturer), the Seller shall be entitled to recover those losses from the Customer.

13.5 This clause shall survive termination of the agreement and shall continue to apply for a period of 12 months following the date of delivery of the vehicle.

14. FORCE MAJEURE

14.1 The Seller shall not be liable to the Customer if unable to carry out any provision of the Contract for any reason beyond its control including (without limitation) Act of God, legislation, war, civil commotion, fire, flood, drought, failure of power supply, lockout, strike, stoppage or other action by employees or third parties in contemplation or furtherance of any dispute or owing to the inability to procure parts or any vehicle required for the performance of the Contract. Failure to deliver the Vehicle by reason of any of the aforementioned contingencies shall entitle the Customer to cancel the Contract and the provisions of clause 3.1 shall apply.

15. NOTICES AND GENERAL PROVISIONS

15.1 No waiver of any of the Seller’s rights under the Contract shall be effective unless in writing signed by an authorised person on behalf of the Seller. A waiver shall apply only to the specific circumstances in which it is given and shall be without prejudice to the enforcement of the Seller’s rights in relation to different circumstances or the recurrence of similar circumstances.

15.2 Any notice under these terms and conditions shall be properly given if in writing and sent by first class post or facsimile to the address of the intended recipient as stated in the Contract or to such address as the Seller and the Customer from time to time notify to each other as their respective addresses for service and shall be deemed served, in the case of postal notice on the expiry of 48 hours from the time of posting.

15.3 Each of these terms and conditions and each paragraph hereof shall be construed as separate conditions; should any provision be found to be invalid or unenforceable or an unreasonable restriction of the Seller’s liability, then such provision shall apply with such modification as may be necessary to make it valid and effective.

15.4 A person who is not a party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Contract, but this does not affect any remedy or right of a third party which exists or is available apart from that Act.

15.5 This contract is subject to the law of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales.

16. PERSONAL DATA

16.1 The Seller may use the personal data given by the Customer to inform the Customer about our products and services by post, telephone, SMS or email, for market research purposes and to track sales. Further details on the Customer’s processing of personal data can be found in the Customer Privacy Notice (“Privacy Notice”). The Customer can obtain a copy of the current Privacy Notice at the Seller’s dealerships or online.