Putting You In Control
Whether you're buying a new or a used car or motorcycle, for personal or business use, Stratstone can offer you a range of finance options designed to give you complete financial control and reassurance every step of the way.
This is a guide to all of these finance options, giving you details on how each type of finance works and what the benefits are, to help you make the right decision when buying and funding your next car or motorcycle.
Stratstone is SAF Approved (Specialist Automotive Finance) and regulated by the Financial Conduct Authority. ADR (Alternative Dispute Resolution) may be provided by the FOS (Financial Ombudsman Service).
Finance Solutions Include:
At Stratstone, as well as flexible finance options that work with you, we also offer a range of affordable products to help protect you and your new vehicle.
Sometimes the unexpected occurs which can lead to problems and extra costs, at Stratstone we help eliminate these worries through the following guarantee, cover and protection products:
Who regulates us?
Pendragon Finance & Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA), 25 North Colonnade, Canary Wharf, London, E14 5HS. Pendragon Finance & Insurance Services Limited’s Financial Services Register number is 312666. You can check this on the Financial Services Register by visiting the FCA’s website http:www.fsa.gov.uk/register/home.do or by contacting the FCA on 0800 111 6768.
What to do if you have a complaint
If you wish to register a complaint regarding the sale of either a General Insurance policy or a Consumer Credit Agreement, please contact us either:
In writing to:
Customer Complaints Co-ordinator, Pendragon Finance & Insurance Services Ltd, Loxley House, 2 Oakwood Court, Little Oak Drive, Annesley, Nottingham, NG15 0DR.
Or by telephoning:
03333 239 255
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. For more information, you can follow the FOS online at The Financial Ombudsman Service